At E-BioZone, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website or services. By accessing or using our website, you agree to the terms of this Privacy Policy. Please take the time to read and understand this policy carefully.
1. Information We Collect:
1.1 Personal Information: When you create an account, place an order, or engage in any activity on our website, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.
1.2 Usage Information: We may gather non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing behavior.
2. Use of Information:
2.1 Providing Services: We use your personal information to process your orders, facilitate payments, deliver products, and communicate with you about your purchases.
2.2 Marketing Communication: With your consent, we may send you promotional emails or newsletters about our products, offers, or updates. You can opt-out of these communications at any time.
2.3 Personalization: We may use your information to personalize your shopping experience, recommend products, and display targeted advertisements based on your interests and preferences.
2.4 Customer Support: To provide efficient customer support, we may use your information to respond to your inquiries, address concerns, and improve our services.
3. Information Sharing:
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers include payment processors, shipping companies, and marketing partners. However, we ensure that they handle your data securely and in compliance with applicable laws.
3.2 Legal Requirements: We may disclose your information when required by law or in response to a valid legal request, such as a court order or government inquiry.
4. Data Security:
4.1 We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
4.2 While we strive to safeguard your data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies:
5.1 Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and gather information about your preferences.
5.2 You can manage your cookie preferences through your browser settings.
6. Children's Privacy:
6.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe your child has provided us with their information, please contact us immediately.
7. Changes to this Privacy Policy:
7.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We recommend checking this page regularly to stay informed about our privacy practices.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
[email protected]